{"id":9373,"date":"2026-05-04T09:44:10","date_gmt":"2026-05-04T09:44:10","guid":{"rendered":"https:\/\/suvaper.com\/?page_id=9373"},"modified":"2026-06-01T07:03:13","modified_gmt":"2026-06-01T07:03:13","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/suvaper.com\/fr\/shipping-policy\/","title":{"rendered":"Politique d'exp\u00e9dition"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Politique d'exp\u00e9dition - suvaper.com<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">1. D\u00e9lai de traitement et d'exp\u00e9dition des commandes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9lai de traitement :<\/strong> Toutes les commandes sont trait\u00e9es et exp\u00e9di\u00e9es dans un d\u00e9lai de <strong>3-4 jours ouvrables<\/strong> apr\u00e8s confirmation du paiement.<\/li>\n\n\n\n<li><strong>Fen\u00eatre d'exp\u00e9dition :<\/strong> Les d\u00e9lais d'exp\u00e9dition standard sont g\u00e9n\u00e9ralement compris entre <strong>7-11 jours ouvrables<\/strong> pour la plupart des destinations.<\/li>\n\n\n\n<li><strong>Politique du week-end :<\/strong> Veuillez noter que nous ne traitons ni n'exp\u00e9dions les commandes le week-end.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Suivi des commandes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Notification :<\/strong> Une fois votre commande exp\u00e9di\u00e9e, nous vous enverrons les informations de suivi \u00e0 votre adresse e-mail enregistr\u00e9e.<\/li>\n\n\n\n<li><strong>Lien de suivi :<\/strong> Vous pouvez suivre votre envoi via <strong><a href=\"https:\/\/www.17track.net\/en\" target=\"_blank\" rel=\"noreferrer noopener\">17Track<\/a><\/strong>.<\/li>\n\n\n\n<li><strong>Mise \u00e0 jour Lag :<\/strong> Veuillez tenir compte des \u00e9l\u00e9ments suivants <strong>4-5 jours<\/strong> apr\u00e8s l'envoi pour que le statut de suivi soit mis \u00e0 jour sur le site web.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Annulations et changements d'adresse<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Avant l'exp\u00e9dition :<\/strong> Vous avez la possibilit\u00e9 d'annuler votre commande ou de mettre \u00e0 jour l'adresse de livraison \u00e0 tout moment avant l'exp\u00e9dition des produits.<\/li>\n\n\n\n<li><strong>Apr\u00e8s l'exp\u00e9dition :<\/strong> Une fois la commande exp\u00e9di\u00e9e, nous sommes <strong>incapable<\/strong> pour effectuer des remboursements ou modifier l'adresse de livraison.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Service DHL (Delivered Duty Paid)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"p-rc_a12ccb78af2d06f2-56\">Nous proposons <strong>DHL (livraison en douane)<\/strong> pour les r\u00e9gions suivantes. Cela signifie que Suvaper s'occupe de toutes les formalit\u00e9s douani\u00e8res et qu'il y a des frais d'exp\u00e9dition pour les r\u00e9gions suivantes. <strong>pas de droits ou de taxes suppl\u00e9mentaires<\/strong> pour le client \u00e0 son arriv\u00e9e :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00c9TATS-UNIS :<\/strong> UPS Express (\u00e0 l'exclusion de l'Alaska et de Hawa\u00ef).<\/li>\n\n\n\n<li><strong>ROYAUME-UNI :<\/strong> Royal Mail local.<\/li>\n\n\n\n<li><strong>L'Europe :<\/strong> UPS Express \/ DPD Express \/ DHL Express.\n<ul class=\"wp-block-list\">\n<li><em>Pays pris en charge :<\/em> Allemagne, Belgique, Luxembourg, Pays-Bas, R\u00e9publique tch\u00e8que, Pologne, Croatie, Slovaquie, Slov\u00e9nie, Finlande, Danemark, Su\u00e8de, Autriche, France, Italie, Hongrie, Bulgarie, Lituanie, Estonie, Lettonie, Gr\u00e8ce, Irlande, Portugal, Espagne.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. D\u00e9lais d'exp\u00e9dition sp\u00e9cifiques par pays<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td><strong>Pays<\/strong><\/td><td><strong>Mode d'exp\u00e9dition<\/strong><\/td><td><strong>D\u00e9lai de livraison estim\u00e9<\/strong><\/td><\/tr><\/thead><tbody><tr><td><strong>\u00c9TATS-UNIS<\/strong><\/td><td>Local UPS Ground<\/td><td>10 - 15 jours<\/td><\/tr><tr><td><strong>ROYAUME-UNI<\/strong><\/td><td>Royal Mail local<\/td><td>7 - 12 jours<\/td><\/tr><tr><td><strong>Europe (la plupart des pays)<\/strong><\/td><td>UPS\/DPD\/DHL<\/td><td>8 - 13 jours<\/td><\/tr><tr><td><strong>EAU (Duba\u00ef)<\/strong><\/td><td>Ligne sp\u00e9cialis\u00e9e de Duba\u00ef<\/td><td>12 - 18 jours<\/td><\/tr><tr><td><strong>Japon<\/strong><\/td><td>Ligne d\u00e9di\u00e9e au Vietnam<\/td><td>6 - 8 jours<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"p-rc_a12ccb78af2d06f2-61\">(Note : Les pays europ\u00e9ens sp\u00e9cifiques comprennent l'Allemagne, la France, la Belgique, le Luxembourg, les Pays-Bas, la R\u00e9publique tch\u00e8que, la Pologne, la Croatie, la Slovaquie, la Slov\u00e9nie, la Finlande, le Danemark, la Su\u00e8de, l'Autriche, l'Italie, la Hongrie, la Lituanie, l'Estonie, la Lettonie, la Gr\u00e8ce, l'Irlande, le Portugal et l'Espagne).<sup><\/sup>.)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Avis importants<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>V\u00e9rification de l'\u00e2ge :<\/strong> Vous devez avoir l'\u00e2ge l\u00e9gal de fumer dans votre juridiction pour acheter sur suvaper.com.<\/li>\n\n\n\n<li><strong>Risques douaniers :<\/strong> Bien que nous fassions appel \u00e0 DHL pour de nombreuses r\u00e9gions, il incombe aux clients des r\u00e9gions non desservies par DHL de s'informer sur la l\u00e9gislation locale et sur les frais de douane \u00e9ventuels.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nous contacter<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous avez des questions concernant votre envoi, veuillez nous contacter \u00e0 l'adresse suivante :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Courriel :<\/strong> xbbzhs33@gmail.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Site web :<\/strong> suvaper.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy \u2013 suvaper.com 1. Order Processing &#038; Shipping Time 2. Order Tracking 3. Cancellations &#038; Address Changes 4. DHL (Delivered Duty Paid) Service We offer DHL (Delivered Duty Paid) shipping methods for the following regions. This means Suvaper handles all customs clearance, and there are no additional duties or taxes for the customer upon [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9373","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy - suvaper<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suvaper.com\/fr\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - suvaper\" \/>\n<meta property=\"og:description\" content=\"Shipping Policy \u2013 suvaper.com 1. 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